Chalet and Static Caravan Booking Conditions.

Booking conditions

 

  1. Your chalet/static caravan is available from 2.00pm on the day of arrival. We ask you to vacate by 10.00am on the day of departure, to enable us to prepare the caravan for our next guests.
  2. Please threat the unit with respect and care. Accommodation will be inspected at the end of your holiday and you may be charged for any loss or damage.
  3. As this is a family site, we regret we cannot take bookings from all same sex parties, or any single parties under the age of 18.
  4. Dogs must be kept on leads and must be kept under control at all times. Dogs must not be left unattended in the units at any time. Please do not allow your dogs to foul the site. In the event of an accident please scoop the mess in to a bag and place it in the bin provided.
  5. Only the number of persons noted on the booking form can occupy the unit. Visitors are permitted on site, please inform us prior to their arrival. Their cars can be parked on the site subject to availability of space at a fee of £2.00 per day.
  6. We reserve the right to terminate the booking without compensation, where the behaviour of persons, their guests or their pets, may impair the health, comfort or the enjoyment of other guests.
  7. A deposit of 25% must be sent with the booking form. This acts as a booking fee, which will be forfeited if the booking is cancelled. The balance is to be paid no later than 28 days before the start of your holiday. Failure to make such payment will be treated as a cancellation of the booking. On receipt of the balance  All cancellations must be notified in writing. Telephone cancellations will not be accepted.
  8. Should you need to cancel your booking please telephone us as soon as possible and then confirm in writing. Subject to re-letting the unit we may make re-payment of part or all of your payment.
  9. We at Family Holidays accept no liability for any personal injury fatal or otherwise), loss or damage suffered by you or any member of your party or property on this site however occurred.
  10. Holiday insurance is generally recommended, however this is something you have to choose and arrange by yourselves. We do not make these arrangements for you.
  11. We reserve the right to make alterations to our booking conditions, price lists etc. at any time.
  12. Barbeques are provided for the units. Please do not place disposable barbeques directly on the grass, blocks are provided on site.
  13. Due to the size of the site and the enjoyment of our guest, the following are prohibited to be used on site. Balls, bikes, skates, rollerblades, skateboards.

How to book

  1. Please telephone to check availability of dates prior to completing the booking form.
  2. Please complete the booking form and send together with your deposit (cheques should be made payable to Family Holidays).
  3. Telephone reservations are accepted but must be confirmed with a completed booking form and full deposit within 7 days of your telephone call. If your confirmation and deposit are not received within this period, we reserve the right to release all accommodation held.

 

Marver Holiday Park, Mawgan Porth, Newquay, Cornwall, TR8 4BB. 01637 860493